Open Visitation: New ICU Visiting Hours Policy Puts Patients First

The patient-centered, open visitation policy implemented at the
Intermountain Medical Center in Murray, Utah, puts families first, said
Lorie Mitchell, RN, MSN, nurse manager at the hospital’s 24-bed
Shock/Trauma ICU. The policy is designed to provide unlimited visitor
access while maintaining good patient-centered care, she explained. “As a
result, patient and family satisfaction has improved, family
involvement has grown, and nursing support of policy implementation has
increased.”